Returns & Exchanges

At Early Settler, we want you to love your home, which is why we offer a flexible returns policy for items that don't quite fit your space. Whether you have changed your mind or received a faulty product, our team is here to ensure a smooth resolution.

Return Process

• 1.
  Check Eligibility

  Ensure your item is in its original, unassembled condition and within the 14-day change-of-mind period or covered under consumer guarantees.

• 2.
  Contact Support

  Reach out to our Customer Care team or visit your local Early Settler showroom with your proof of purchase to initiate the return request.

• 3.
  Arrange Transport

  For small items, return via post or in-store; for bulky furniture, our team will help coordinate a professional collection service at a scheduled time.

• 4.
  Quality Assessment

  Once the item is received and inspected by our warehouse, we will process your refund, exchange, or store credit minus any applicable delivery fees.